Data Deletion Policy

Last Updated: September 2026

RAKHO (“RAKHO,” “we,” “us,” or “our”) respects your privacy and provides users with the ability to request deletion of personal data that we receive or maintain through our Facebook and Instagram accounts and related Meta integrations connected to rakho.nyc.

This Data Deletion Policy explains how you may request deletion of such data and how we handle your request.

Information We May Receive

Depending on how you interact with RAKHO through Facebook, Instagram, or related Meta services, we may receive certain information, including:

1. Your name, email address, or other contact information you voluntarily provide to us;
2. Messages or inquiries you send to us through Facebook Messenger or Instagram Direct Messages;
3. Information provided through Facebook Login or other Meta integrations, if enabled on our website;
4. Website interaction or transaction-related information made available to us through Meta business tools, such as the Meta Pixel, for advertising, measurement, and analytics purposes; and
5. Other information you voluntarily provide when communicating with RAKHO through Meta platforms.

How to Request Deletion of Your Data

You may request deletion of personal data that RAKHO controls by contacting us at:

Email: support@rakho.nyc

Please include sufficient information for us to identify the relevant data, such as your name, the email address associated with your interaction with RAKHO, and, if applicable, your Facebook or Instagram account information.

For your privacy and security, we may request additional information to verify your identity before processing a deletion request.

What Happens After We Receive Your Request

After receiving and verifying a valid deletion request, RAKHO will delete or anonymize personal data under our control that is associated with your Facebook or Instagram interaction, unless we are required or permitted to retain certain information by applicable law or for legitimate business purposes.

We will process verified deletion requests within a reasonable period and, where applicable, within the time required by law.

Please note that certain information may need to be retained for purposes such as completing transactions, maintaining business and accounting records, preventing fraud, resolving disputes, enforcing agreements, or complying with legal, tax, regulatory, or reporting obligations.

Data Controlled by Meta

Certain information generated through Facebook, Instagram, Meta Pixel, or other Meta services may be collected, stored, or controlled directly by Meta.

RAKHO cannot delete information that is controlled solely by Meta. To review, manage, or delete information maintained by Meta, please use the privacy and account controls available through your Facebook or Instagram account.

Contact Us

If you have questions about this Data Deletion Policy or would like to request deletion of personal data controlled by RAKHO, please contact us at:

RAKHO
Website: rakho.nyc
Email: support@rakho.nyc